Upstream Rehabilitation/Drayer Physical Therapy

Our Story

Committed to providing the most effective, clinically superior physical therapy since 2002.

Our mission is to serve our patients

Part of the Upstream Rehabilitation family of clinical care, Drayer Physical Therapy Institute is a leading operator of outpatient physical therapy clinics in the United States. Founded in 2002 with a single center in Bel Air, Maryland, Drayer Physical Therapy quickly grew to deliver physical therapy services through an expanding network of more than 125 clinics in eleven states.

Our success has several contributing factors:

• Hiring the right therapists; those with both academic and clinical excellence
• Unparalleled customer service and best-in-class patient care
• Local and regional density

We strive to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates, and we commit to continue to focus on diversifying every level of our workforce accordingly.

To our patients, we commit to provide the most effective, clinically superior physical therapy humanly possible.  The measure of our success will be found in the trust we build and in the hearts of those we heal. To our employees, we commit to provide a positive, respectful, and fair work environment. We will invest in their professional growth to ensure a compassionate and knowledgeable team of professionals.  Our culture is driven by values and principles.  We are committed to leading the way to good health – it is our business.

Mission

To inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion.

Vision

Through exceptional care and remarkable experiences, we choose to be the outpatient provider, employer, and partner of choice.

What to Expect

Every patient has a unique health history, diagnosis and personal goals.  When you come for your first appointment, we will create a personalized treatment plan for you.

When to Arrive

On average, a patient’s first visit lasts about an hour.  We typically ask patients to arrive 15 minutes early to sign-in, complete paperwork and/or change clothes.

What to Bring

On your first visit, you’ll need to bring your physician referral or prescription (if needed), your insurance card, your primary registration forms, your ID or driver’s license and your co-payment (as applicable). If desired, you may bring a change of clothing.

How it Works

During your first visit, your physical therapist will do an initial evaluation and discuss your plan of care.  The therapist uses this information to set goals for your continued treatment.  Physical therapy goals may include improved movement, strength, endurance and flexibility, as well as decreased pain.  Your subsequent visits will focus on treatment that is based on your diagnosis and individualized goals.

FAQs

We pride ourselves in creating a warm, welcoming atmosphere and want to ensure that your physical therapy experience is a positive one.  Below we have answered some questions on what to expect; if you should have more specific questions, just ask when you call to schedule your appointment.

What is physical therapy?
What are physical therapists?
How often do I need to attend physical therapy?
How long will my physical therapy appointment be?
What should I wear to my appointment?
What should I expect at my first appointment?
Do you participate with my insurance?
What should I bring to my first appointment?
Do you have an interpreter available?
How can I make an appointment?
Source: https://drayer.urpt.com/